Privacy Policy
At Epicura, we believe your privacy is as important as your skin health. This policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products.
1. Information We Collect
We only collect information that helps us provide a better, more personalized experience for you:
-
Personal Details: Name, email address, phone number, and shipping address for order fulfillment.
-
Payment Information: Processed through secure, encrypted gateways (we do not store your full card details).
-
Skin Interests: Information you provide (e.g., via surveys or skin consultations) to help us recommend the right products for your routine.
2. How We Use Your Data
We use your information to:
-
Process and deliver your orders safely.
-
Send you updates on your order status.
-
Provide personalized skincare advice and exclusive Epicura offers (only if you opt-in).
-
Improve our website functionality and customer service.
3. Data Security & Integrity
Consistent with our “Pure and Honest” brand promise, we treat your data with the highest clinical standards:
-
No Third-Party Selling: We never sell or rent your personal data to outside marketers.
-
Encryption: We use industry-standard SSL encryption to protect your data during transmission.
4. Steroid-Free & Safety Transparency
Because Epicura specializes in steroid-free and mercury-free skincare, we may share educational content regarding skin safety. Your interaction with this content helps us understand how to better advocate for safe skincare standards in Pakistan.
5. Your Rights
You have the right to:
-
Access the personal data we hold about you.
-
Request a correction or deletion of your information.
-
Unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link.
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our support team:
Email: support@epicura.store
Phone: +92339-2052299
Location: Lahore, Pakistan
